Privacy Policy

Last updated: July 6, 2025

Welcome to the CHPRBN National Standing Order platform. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Such as your name, email address, phone number, and any other information you voluntarily provide.
• Usage Data: Information automatically collected when using our platform, including IP address, browser type, device information, and interaction data.

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand user experience
• Respond to inquiries and provide customer support
• Send important updates, notifications, and security alerts
• Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your information in the following situations:

• With trusted third-party service providers who assist in operating our platform, under strict confidentiality obligations
• When required by law, regulation, or legal process
• To protect our rights, property, or safety, or that of our users

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements.

Personal information related to your account is retained while your account remains active. Support requests and related communications may be retained for up to 24 months. Technical data such as logs and usage information may be retained for up to 12 months for security, maintenance, and analytical purposes.

When your personal information is no longer required, we will securely delete, anonymize, or archive it in accordance with applicable laws and industry standards. You may request deletion of your data at any time by contacting us at support@chprbn.org.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict certain processing activities

To exercise any of these rights, please contact us at support@chprbn.org.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@chprbn.org.